Welcome back to The State of AI, a new collaboration between the Financial Times and MIT Technology Review. Every Monday for the next two weeks, writers from both publications will debate one aspect of the generative AI revolution reshaping global power. This week, Richard Waters, FT columnist and former West Coast editor, talks with MIT…
To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key competitive advantage.
What if we could permanently remove the toxic “forever chemicals” contaminating our water? That’s the driving force behind Michigan-based startup Enspired Solutions, founded by environmental toxicologist Denise Kay and chemical engineer Meng Wang. The duo left corporate consulting in the rearview mirror to take on one of the most pervasive environmental challenges: PFAS. “PFAS is…
As Silicon Valley’s dominance faces new pressure, these tech hubs are redefining the global innovation landscape — driven by talent, government support and growing investor interest.
Experts applauded the proposed change, which would require ransomware victims to notify authorities when paying a hacker’s ransom, arguing that this information can help catch cybercriminals and stop their activities.