December 2022

Operative Intelligence helps contact centers figure out what customers really need

December 5, 2022

A company may have a good contact center, but ideally they are able to help customers before they need to make a call. Operative Intelligence helps contact centers figure out what customers want more quickly, improving automated inquiries and cutting down on wait times. The Melbourne and Los Angeles-based startup announced today it has raised […]

Operative Intelligence helps contact centers figure out what customers really need by Catherine Shu originally published on TechCrunch

Google’s new Pixel update brings new features like clear calling and Google One VPN

December 5, 2022

Google’s latest ‘feature drop’ for Pixel phones and the Pixel Watch brings features like a call quality enhancement function called “Clear Calling,” free access to Google One’s VPN service, a new privacy and security settings hub, and Fitbit sleep profiles for the Pixel Watch. Here’s the summary of all the features included in this announcement. […]

Google’s new Pixel update brings new features like clear calling and Google One VPN by Ivan Mehta originally published on TechCrunch

BrightDrop expands e-delivery van business to Canada with DHL Express

December 5, 2022

BrightDrop, General Motors’ electric delivery van subsidiary, added DHL Express Canada to its portfolio of customers, marking the company’s entrance into its first international market. BrightDrop has also started production on its Zevo 600 delivery vans (formerly called EV600) at GM’s CAMI Assembly plant in Ontario, the company said Monday at the plant’s grand opening. […]

BrightDrop expands e-delivery van business to Canada with DHL Express by Rebecca Bellan originally published on TechCrunch

If Rowy has its way, if you can use Excel, you can build software

December 5, 2022

Low and no-code application building continues apace. Gently hum “Rowy rowy rowy your software, gently down the streams,” as we talk with the founder behind Rowy, the company that’s like Airtable on a lot of steroids, or Excel on a lot of steroids and a couple of lines of illegal substances. Of course, low-code solutions […]

If Rowy has its way, if you can use Excel, you can build software by Haje Jan Kamps originally published on TechCrunch

Confirmed: Slack CEO Stewart Butterfield stepping down in January

December 5, 2022

Just days after co-CEO Bret Taylor announced his resignation, Slack CEO Stewart Butterfield announced that he will be stepping down in January. Business Insider first reported the news. Salesforce has confirmed the news with Salesforce by email. The company also announced that Lidiane Jones, who has been the executive VP & GM for digital experiences […]

Confirmed: Slack CEO Stewart Butterfield stepping down in January by Ron Miller originally published on TechCrunch

Zenly was the best social app and it will (sadly) shut down on February 3rd

December 5, 2022

Zenly, the popular social mapping app that Snap acquired five years ago, is going to shut down on February 3rd, 2023. This is going to be a sad day as there is nothing quite like Zenly. The team based in Paris managed to create an app that was at the intersection of a utility app […]

Zenly was the best social app and it will (sadly) shut down on February 3rd by Romain Dillet originally published on TechCrunch

Facebook to now test age verification tech on Facebook Dating in the US

December 5, 2022

Meta is bringing its age verification technologies to another of its products, Facebook Dating. Though the service has not taken off as a significant Tinder rival, it will now serve as the testing grounds for further experimentation with new age verification technologies, including video selfies and ID uploads, Facebook announced this morning. The company will […]

Facebook to now test age verification tech on Facebook Dating in the US by Sarah Perez originally published on TechCrunch