Free Drinks, Early Boarding, Complimentary Helicopter Rides: JetBlue Rolls Out Revamped Loyalty Program
The new TrueBlue program will use a new rewards system based on “tiles.”
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
May 2023
Do You Judge People With Personal Brands? Here’s Another Way to Think About It.
Maybe you see personal brands as indulgent and self-centered, or a waste of time better spent on other tasks. But consider this.
Project Starline is the coolest work call you’ll ever take
I don’t have any images from my Project Starline experience. Google had a strict “no photos, no videos” policy in place. No colleagues, either. Just me in a dark meeting room on the Shoreline Amphitheater grounds in Mountain View. You walk in and sit down in front of a table. In front of you is […]
Project Starline is the coolest work call you’ll ever take by Brian Heater originally published on TechCrunch
Keepon, carry on
I’m back in the South Bay this week, banging away at an introduction in the hotel lobby a few minutes before our crew heads to Shoreline for Google I/O. There’s a guy behind in a business suit and sockless loafers, taking a loud business meeting on his AirPods. It’s good to be home. I’ve got […]
Keepon, carry on by Brian Heater originally published on TechCrunch
TuSimple continues its slide into the ether with new delisting warning
It wasn’t that long ago that self-driving trucks company TuSimple was on a tear — raising funds, locking in partnerships and hitting some development milestones that seemed to push to it to the front of the AV pack. A string of internal scandals and executive upheaval that resulted in the ousting of co-founder Xiaodi Huo, […]
TuSimple continues its slide into the ether with new delisting warning by Kirsten Korosec originally published on TechCrunch
VanMoof updates its last-gen e-bikes with simplified X4 and S4 models
Dutch e-bike maker VanMoof is refreshing its entry level lineup with a pair of new bikes available in some very springy colors. The X4 and S4, out this month, retain the frame and philosophy of VanMoof’s previous X3 and S3 e-bikes while trimming some of the complexities that made those models notably high-tech but less […]
VanMoof updates its last-gen e-bikes with simplified X4 and S4 models by Taylor Hatmaker originally published on TechCrunch
That wasn’t Google I/O — it was Google AI
Things got weird at yesterday’s Google I/O conference right from the jump, when the duck hit the stage. The day began with a musical performance described as a “generative AI experiment featuring Dan Deacon and Google’s MusicLM, Phenaki, and Bard AI tools.” It wasn’t clear exactly how much of it was machine-made and how much…
How Modern PR Differs From Traditional PR — and Why It’s a Crucial Part of Any Successful Business Strategy
In this article, we’ll explore what modern public relations means, how it differs from traditional PR, and the role it plays in today’s rapidly evolving digital landscape.
What You Should Know About The Future Of Digital Banking
How to deliver memorable customer experience for all age groups with digital banking
Pitch Deck Teardown: Fibery’s $5.2M Series A deck
Fibery raised its round with a 15-slide deck and shared the whole thing with TechCrunch. That’ll give us a good idea of how it landed its $5.2 million investment.
Pitch Deck Teardown: Fibery’s $5.2M Series A deck by Haje Jan Kamps originally published on TechCrunch