December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

May 2023

Elon Musk takes Twitter out of the EU’s Disinformation Code of Practice

May 27, 2023

Twitter has withdrawn from the European Union’s Code of Practice on online disinformation, per the bloc’s internal market commissioner, Thierry Breton. In a tweet last night — which confirmed earlier reports of Twitter’s impending exit from the EU Code — Breton issued the social media platform with a blunt warning: Telling Twitter it cannot hide […]

Elon Musk takes Twitter out of the EU’s Disinformation Code of Practice by Natasha Lomas originally published on TechCrunch

The Fallacy of the Bullish Argument

May 27, 2023
40 year investment veteran Steve Reitmeister does not buy the bullish argument that is gaining speed as the S&P 500 (SPY) closes above 4,200. In fact, he says the set…

Explaining Blockchain Capital’s Big Bet on an Eyeball-Scanning Orb

May 27, 2023

This week, Worldcoin, an outfit that aims to serve as proof of personhood in a world where it’s harder by the day to distinguish a human from a bot, raised $115 million in Series C funding. Led by the 10-year-old venture firm Blockchain Capital, whose bets have included Coinbase, Kraken and OpenSea, the investment brings […]

Explaining Blockchain Capital’s Big Bet on an Eyeball-Scanning Orb by Connie Loizos originally published on TechCrunch

Has the Recession Already Started? May 2023 Edition

May 26, 2023
Inflation has been putting pressure on households across the country for over a year now. And while prices have started to decrease again, increasing consumers’ purchasing power in the process,…