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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
May 2023
Kenya’s Tawi takes on auditory processing disorder to win Microsoft Imagine Cup
Microsoft’s student tech-for-good competition, the Imagine Cup, has crowned this year’s winner: Tawi, a team from Kenya that applied machine learning tools to helping kids with auditory processing disorder understand others better. APD is a hearing condition in which someone hears sound just fine but their brain has trouble processing it. This can lead to […]
Kenya’s Tawi takes on auditory processing disorder to win Microsoft Imagine Cup by Devin Coldewey originally published on TechCrunch
Ice Cube Slams ‘Demonic’ AI Technology, Says It Has No Place in Music
The rapper said that the rise of AI in music could lead to “backlash,” lawsuits, and a push for authentic voices.
Google introduces Product Studio, a tool that lets merchants create product imagery using generative AI
At its Google Marketing Live event today, the tech giant announced that it’s launching Product Studio, a new tool that lets merchants easily create product imagery using generative AI. Brands will be able to create new imagery within Merchant Center Next, Google’s platform for businesses to manage how their products show up on Google. Google […]
Google introduces Product Studio, a tool that lets merchants create product imagery using generative AI by Aisha Malik originally published on TechCrunch
Google Search ads will soon automatically adapt to queries using generative AI
Google is going to start using generative AI to boost Search ads relevance based on the context of a query, the company announced at its Google Marketing Live event today. Last year, the tech giant rolled out automatically created assets (ACA) for Search ads, which use which use content from landing pages and existing ads […]
Google Search ads will soon automatically adapt to queries using generative AI by Aisha Malik originally published on TechCrunch
Google to experiment with ads that appear in its AI chatbot in Search
AI chatbots have only just been put into consumers’ hands, but tech giants are rushing to monetize them. Shortly after Bing Chat’s arrival, Microsoft began slipping ads into the experience, for instance. Today, Google says it will do something similar, detailing its plans for running Search and Shopping ads inside its conversational AI experience in […]
Google to experiment with ads that appear in its AI chatbot in Search by Sarah Perez originally published on TechCrunch
Wellen taps OpenAI’s GPT for a chatbot that dishes advice on bone health
What are AI chatbots good for? Lovers of sci-fi novels may recall the “librarian”, a character in Neal Stephenson’s 1992 classic Snow Crash; not a person but an AI program and virtual library which was capable of interacting with users in a conversational manner. The fictional concept suggested an elegant and accessible solution to the […]
Wellen taps OpenAI’s GPT for a chatbot that dishes advice on bone health by Natasha Lomas originally published on TechCrunch
VC firm Neo looks to up the ante with $235M across two new funds
Neo, a six-year-old, Bay Area-based outfit founded by renowned serial entrepreneur and investor Ali Partovi, is announcing that it has garnered $235 million in capital commitments across two new funds. According to Partovi, $180 million will be invested in seed deals and via accelerator programs spun up by Neo; the rest, $55 million, will be […]
VC firm Neo looks to up the ante with $235M across two new funds by Connie Loizos originally published on TechCrunch
Amazon Employees Plan a Walkout at Seattle Headquarters, Say Morale Is at an ‘All-Time Low’
The organizers hope the walkout will include nearly 1,000 participants.
Lordstown Motors turns to a reverse stock split to save Foxconn deal
Lordstown Motors will issue a reverse stock split, a last-ditch move meant to pull the EV automaker out of the penny stock doldrums and salvage a deal with Taiwanese manufacturer Foxconn. The stock fell about 3.7% to $0.28 a share following the announcement. Lordstown’s board approved a 1:15 reverse stock split during its shareholder meeting […]
Lordstown Motors turns to a reverse stock split to save Foxconn deal by Kirsten Korosec originally published on TechCrunch