June 2023

EvaluAgent raises $20M to build out software that evaluates call center agents

June 23, 2023

After spending more than a decade in the customer experience industry, three friends, Jaime Scott, Michelle Dinsmore and Alex Richards, decided to launch their own company, EvaluAgent, to develop quality assurance testing software for contact centers. The three co-founders say that they were motivated by a shared desire to find a solution to the problem […]

EvaluAgent raises $20M to build out software that evaluates call center agents by Kyle Wiggers originally published on TechCrunch

YouTube’s updated guidelines require channels to disclose if they are fan accounts

June 23, 2023

YouTube is making some changes to its guidelines on impersonation to require fan channels to make it obvious in their channel name or handle that they don’t represent the company or artist that their account focuses on. This updated guidelines will take effect on August 21, 2023. The company notes that channels claiming to be […]

YouTube’s updated guidelines require channels to disclose if they are fan accounts by Aisha Malik originally published on TechCrunch

Terraform Labs founder Do Kwon jailed to four months in Montenegro 

June 23, 2023

Another chapter was published this week in the long and bizarre saga of Terraform Labs’ Do Kwon. The disgraced crypto founder will spend four months in a jail in Montenegro for falsifying official documents.  A Basic Court in Podgorica, the capital of Montenegro, this week sentenced Kwon and the former chief executive officer of Terraform Labs, […]

Terraform Labs founder Do Kwon jailed to four months in Montenegro  by Kate Park originally published on TechCrunch

Dropbox hearts AI, the creator-platform wars and why we’re bullish on fake booze

June 23, 2023

Hello, and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines. Mary Ann and Alex are back, and once again they tapped the TechCrunch roster for expert input. This week, we’re lucky enough to have Kirsten Korosec back on the podcast. She’s TechCrunch’s mobility lead, hosts […]

Dropbox hearts AI, the creator-platform wars and why we’re bullish on fake booze by Kirsten Korosec originally published on TechCrunch

Forcite seeks the smart helmet success that Skully squandered

June 23, 2023

Whither, Skully? The Indiegogo darling of a smart helmet company made all sorts of promises in 2014 and even shipped a few lids to early backers before getting lost on the way to market and disappearing into a cloud of misplaced hype and undelivered promises. Nearly a decade later, another company called Forcite is back […]

Forcite seeks the smart helmet success that Skully squandered by Tim Stevens originally published on TechCrunch

Singapore’s ride-hailing firm Grab lays off over 1,100 employees 

June 23, 2023

On-demand startups in Asia raised hundreds of millions of dollars from investors over the last several years to scale and compete heavily in ride-sharing, alternative transport, delivery, and a supersized range of related and unrelated services. Now comes the reckoning.  This week, Southeast Asian supper app ride-hailing and food delivery app operator Grab laid off […]

Singapore’s ride-hailing firm Grab lays off over 1,100 employees  by Kate Park originally published on TechCrunch

Google introduces new accessibility and collaboration features for classrooms

June 23, 2023

Google introduced new accessibility and learning features on Tuesday at the International Society for Technology in Education (ISTE) expo. These features included expansion of the reading mode, pairing with a sign language interpreter in Google Meet, and AI-powered question suggestions in a class. The company has been experimenting with AI-powered tools in its consumer products […]

Google introduces new accessibility and collaboration features for classrooms by Ivan Mehta originally published on TechCrunch

The Download: AI training AI, and the future of robotaxis

June 23, 2023
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The people paid to train AI are outsourcing their work… to AI The news: Many people who are paid to train AI models may be themselves outsourcing that work to AI, a new…