September 2023

Navigating public-private partnerships with Uber, Cruise, and the Mayor of Atlanta

September 20, 2023
Tech companies say they will help cities reach their ambitious decarbonization goals, but increasing public trust and working closely with government partners is key, panelists said during a roundtable on sustainability in cities at TechCrunch Disrupt 2023. These issues were thrown into sharp relief for the city of Atlanta a few years ago, when electric […]

JusticeText taps AI to transcribe evidence for public defenders

September 20, 2023
While studying computer science at the University of Chicago, Devshi Mehrotra and Leslie Jones-Dove were inspired to build tech that centered on the needs of communities historically marginalized by law enforcement. They ended up reaching out to local public defenders, who told them that they were being overwhelmed by hours of jail calls, body cams and other […]

Front goes beyond the unified inbox with a Zendesk-style knowledge base

September 20, 2023
Customer operations platform Front is better known for its omnichannel inbox that lets you aggregate all customer conversations in a single view — emails, chat conversations, SMS, social media messages. Today, the company unveiled a handful of new features that turns Front into a more complete customer support platform. By bringing all these features under […]

Meta targeted for fresh UK gov’t warning against E2E encryption for Messenger, Instagram

September 20, 2023
Buckle up for another encryption fight: Hot on the heels of securing parliament’s approval for its Online Safety Bill yesterday, the UK government is amping up pressure on Meta not to roll out end-to-end-encryption (E2EE) on Facebook Messenger and Instagram — unless it applies unspecified “safety measures” which the Home Secretary said should allow law […]