September 2023

Customer service training in this exclusive article on how to avoid defensive language—and what to replace it with when talking with a customer.

It’s not about developing and enforcing policy. It’s about bringing habit into your organization until it becomes a part of your brand.

A year ago, the average successful slide deck contained 19 slides. Today, the average slide deck contains 16 topics. So, should founders still be striving to shorten their decks even more?

Listen here or wherever you get your podcasts. Hello and welcome back to Equity, a podcast about the business of startups, where we unpack the numbers and nuance behind the headlines. This is our Friday show, and we’re talking about the week’s biggest startup and tech news. This week, Mary Ann and Alex were lucky enough to have Kirsten aboard once again […]

Heed this final call! It’s time for all you last-minute decision makers, fence-sitters and procrastinators to shake a leg, because today is the last day that you can grab a discount on a pass to TechCrunch Disrupt 2023. Take a gander at the actual amount of money you keep — but only if you buy […]

Before diving into the options for managing your funds, let’s first determine what actually counts as “liquid cash” to run your business.

Artificial intelligence might have changed the rules, but the game’s essentials are the same: Let new tools amplify your voice and target better — just ensure that it’s always your unique and personal story they’re telling.

You’ll get ‘military-grade encryption’ with this three-year subscription.

General Electric (GE) is experiencing robust demand amid the aviation boom. While the company’s prospects look promising, let’s analyze whether GE is a Buy or Wait at the moment.