Businesses in highly-regulated industries like financial services, insurance, pharmaceuticals, and health care are increasingly turning to AI-powered tools to streamline complex and sensitive tasks. Conversational AI-driven interfaces are helping hospitals to track the location and delivery of a patient’s time-sensitive cancer drugs. Generative AI chatbots are helping insurance customers answer questions and solve problems. And agentic…
A ransomware attack on third-party management software company Blue Yonder has caused Starbucks managers to rely on paper and pen to track employees’ hours.
Small business expert Jennifer Van Buskirk shares the best practices small business owners can use to attract new customers — and keep existing ones coming back for more.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The way we measure progress in AI is terrible Every time a new AI model is released, it’s typically touted as acing its performance against a series of benchmarks. OpenAI’s GPT-4o, for example,…