This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Inside Amsterdam’s high-stakes experiment to create fair welfare AI Amsterdam thought it was on the right track. City officials in the welfare department believed they could build technology that would prevent fraud while…
Creating an online course is so easy — at least, that’s what many “gurus” would like you to believe. There’s a lot of potential in the $800 billion industry, but here’s why so many course creators are struggling.
Creating a seamless, personalized experience is just as critical as having a great product or service, if not more so — it’s the key to winning customers and keeping them loyal.
“This Old House” host Kevin O’Connor reflects on 20-plus years working with tradespeople and what it takes to scale a business in the home service industry.