Reports from the US Government Accountability Office on improper federal payments in recent years are circulating on X and elsewhere online, and they seem to be a big influence on Elon Musk’s so-called Department of Government Efficiency and its supporters as the group pursues cost-cutting measures across the federal government. The payment reports have been…
There are endless acronyms and “gurus” telling entrepreneurs how to market their businesses, which leads to frustration. Discover how to create a marketing strategy that works for your business.
Anticipatory customer service is the direct way to trigger the emotions that lead to customer loyalty. Here’s how to make this ultimate level of customer service happen, again and again.
In a world where technology is rapidly transforming industries, it’s essential for leaders to adopt digital transformation strategies to stay ahead of the competition.
Michael Morell, former deputy director and two-time acting director of the CIA, explains what it takes to navigate high-pressure situations in a new class on MasterClass.