Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Sodium-ion batteries are making their way into cars—and the grid For decades, lithium-ion batteries have powered our phones, laptops, and electric vehicles. But lithium’s limited supply and volatile price have led the industry…