DoorDash Is Now Warning Customers to Expect ‘Slower Delivery’ Times If They Don’t Leave a Tip
The new pop-up warning is being “pilot” tested, according to a spokesperson for the company.
MIT Technology Review is a 2026 ASME finalist in reporting
The American Society of Magazine Editors has named MIT Technology Review as a finalist for a 2026 National Magazine Award in the reporting category. The shortlisted story—“We did the math on AI’s energy footprint. Here’s the story you haven’t heard”—is part of the publication’s Power Hungry package on AI’s energy burden. AI is often described…
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PagerDuty scoops up incident management startup Jeli.io
PagerDuty announced this afternoon that it intends to acquire Jeli.io, an early stage incident management startup. The companies did not share the price. Jeli was founded in 2019 by Nora Jones, a chaos engineering veteran, who had previously worked at Netflix and Slack. Jones went to work building a company that could help customers figure […]
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Musk: SpaceX’s Starlink “has achieved breakeven cash flow”
SpaceX’s Starlink has “achieved breakeven cash flow,” CEO Elon Musk said Thursday, a milestone achievement for the rocket company’s four-year-old satellite internet business unit. He announced the news in a post on X, the social media platform that he also owns. He added that Starlink “is also now a majority of all active satellites and […]
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5 Strategies to Protect Your Company’s Customer Service from AI Pitfalls
While AI offers great potential for improving customer service, it’s essential to navigate its challenges with caution. By following these strategies, businesses can harness the power of AI effectively and safely.
3 Proven Strategies to Boost Efficiency and Deliver Unparalleled Client Value
For attorneys, time is money. By embracing change and implementing these three proven strategies, attorneys can reduce wasted time to make room for more billable hours.
SBF’s trial is coming to a close – here’s what you missed
Welcome back to Chain Reaction. It’s week five of the Sam Bankman-Fried trial and a lot has happened for the former CEO of FTX.
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The iPhone 15’s best friend is an ultra-budget, stripped down version of Apple Vision Pro
iPhone 15 got USB-C, a great upgrade just for the sake of cable management sanity, but that also brought support for native video out. That means you can connect displays to the iPhone easily with a single cable and do fun stuff like output Netflix videos to your hotel TV, for instance – but it […]
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Don’t be afraid of the ‘AI-assisted’ Beatles song, ‘Now And Then’
There’s been a bit of FUD around the decision to use a form of AI to resurrect John Lennon’s voice in what Paul McCartney called “the last Beatles record.” What they’ve done is far from the sketchy AI imitations of artists we see cluttering Soundcloud today, and has much more in common with a more […]
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Silent Signals — How Top Sellers Anticipate Customer Needs
Now, more than ever, buying decisions made by customers and prospects involve multiple people. To understand what’s on the minds of your customers, you need to track the activities of several types of buying influencers.
Microsoft’s New Copilot AI Assistant Can Help With Office Tasks — If Your Company Can Afford It
Access is currently restricted to a select group of elite customers, requiring a substantial commitment and cost.