TopTechTrends

Silent Signals — How Top Sellers Anticipate Customer Needs

November 2, 2023
Now, more than ever, buying decisions made by customers and prospects involve multiple people. To understand what’s on the minds of your customers, you need to track the activities of several types of buying influencers.

Mortgage and loan giant Mr. Cooper blames cyberattack for ongoing outage

November 2, 2023

Mortgage and loan giant Mr. Cooper says a “cybersecurity incident” earlier this week was the cause of an ongoing outage, adding that the company is “working to resolve the issue.” The Texas-based company said in a statement on its website that on October 31, Mr. Cooper “became the target of a cyber security incident and took […]

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Los Angeles demands robotaxi rulemaking powers

November 2, 2023

Mayor Karen Bass says Los Angeles — not a state agency — should have the power to decide how robotaxi companies expand in the city. The impact of the mayor’s calls may extend well beyond LA.

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At Bletchley, Rishi Sunak confirms AI Safety Institute but delays regulations for another day

November 2, 2023

A Frontier AI taskforce established by the U.K. back in June to prepare for the AI Safety Summit held this week is on course to be a permanent fixture, as the U.K. bids to take a leadership role on AI policy in the future. The U.K. Prime Minister Rishi Sunak today formally announced the launch […]

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Unredacted FTC suit shows ‘Project Nessie’ price-raising algorithm made Amazon $1.4B

November 2, 2023

The mysterious “Project Nessie,” hinted at in what little was not redacted in the FTC’s lawsuit against Amazon, is indeed an algorithmic pricing scheme that raised prices where it could do so safely, generating some $1.4 billion for the company during its years of operation. No wonder Amazon wanted to keep it under wraps! The […]

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DoorDash tests warning non-tippers that their order could be slow to arrive

November 2, 2023

Shame on the non-tippers. As Americans tip customer service workers less and less, per a Bankrate survey, DoorDash is testing a new feature that aims to convince customers to tip their drivers before their order arrives. When a customer orders from a restaurant on DoorDash yet inserts $0 in the tip amount, a pop-up will appear […]

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