The AI revolution has swung full-force into the mainstream conversation this year, powered by consumer-friendly generative AI applications such as OpenAI’s ChatGPT. But while such tools are raising myriad legal and ethical questions, the emergence of new and powerful large language models (LLMs) also have the potential to revolutionize healthcare. This is why the U.K. […]
UK touts £21M fund to extend AI deeper into the National Health Service by Paul Sawers originally published on TechCrunch
After spending more than a decade in the customer experience industry, three friends, Jaime Scott, Michelle Dinsmore and Alex Richards, decided to launch their own company, EvaluAgent, to develop quality assurance testing software for contact centers. The three co-founders say that they were motivated by a shared desire to find a solution to the problem […]
EvaluAgent raises $20M to build out software that evaluates call center agents by Kyle Wiggers originally published on TechCrunch