This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Within Silicon Valley’s orbit, an AI-fueled jobs apocalypse is spoken about as a given. The mood is so grim that a societal impacts researcher at Anthropic, responding Wednesday to a call for…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.