In today’s hyper-connected world, passive customer engagement is no longer enough — businesses must proactively deliver timely, relevant value within customers’ existing digital journeys to truly stand out.
Large swaths of the internet went down on Thursday, affecting a range of services, from global cloud platform Cloudflare to popular apps like Spotify. At 11:19 am PT, Cloudflare said it was investigating service disruptions affecting its customers, according to its status page. At 12:12 pm PT, Cloudflare said it was starting to see its […]
Listening to your customer has always been a strategic imperative. With countless options just a click away, consumers are gravitating toward brands that make them feel cherished and involved.
Canary, the hotel guest management platform, announced Thursday the raise of an $80 million Series D in a round led by Brighton Park Capital. Harman Singh Narula and childhood friend SJ Sawhney launched the company in 2018 to help hotels digitize and automate guest interactions. The company has raised nearly $180 million in funding to […]