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Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service, adding that the company plans to roll out the feature to all its […]

A wave of business transitions is reshaping Main Street — and it could reshape your life too.

Apple has changed its App Store rules in the U.S. to let apps link users to their own websites so they can buy subscriptions or other digital goods. This change comes after a U.S. court ruled in favor of Epic Games in a case against the iPhone maker, ordering the latter not to prohibit apps […]

Amazon’s upgraded digital assistant powered by generative AI, Alexa+, has rolled out to over 100,000 users, CEO Andy Jassy said on the company’s earnings call Thursday. While that’s a far cry from the 600 million Alexa devices out there, the company is making some progress on the rollout of Alexa+, which was first unveiled in […]

Reddit CEO Steve Huffman says there are two kinds of people who come to the social media platform: Scrollers and seekers. Scrollers are the ones who come to Reddit’s core product, which is community conversation and engaging about topics they’re passionate about, from r/sourdough to r/popculturechat. Then there are the Seekers; the people who might […]

“We’re very engaged on the tariff discussions, Apple CEO Tim Cook said. “On the pricing piece, we have nothing to announce today.”

Apple CEO Tim Cook offered the company’s first comments on the impact of President Trump’s tariffs during Thursday’s second-quarter earnings call with investors. While the iPhone maker saw only “limited impact” from tariffs in the March quarter, Cook said Apple couldn’t forecast what that would mean for the coming quarter. However, if things remained the […]

Apple CEO Tim Cook commented on the impact of President Trump’s tariffs during Thursday’s second-quarter earnings call with investors. While the iPhone maker saw only “limited impact” from tariffs in the March quarter, Cook said Apple couldn’t forecast what that would mean for the coming quarter. However, if things remained the same, the company estimates […]

Starbucks CEO Brian Niccol is adding more staff to 3,000 Starbucks locations globally.

Three years ago, a group of TikTokers joined NBCUniversal’s new initiative aimed at transforming social media influencers into the next generation of TV show creators.  Now, four of these creators are set to launch their original series on Peacock.  According to The Hollywood Reporter, the shows set to premiere are “The Warehouse Phase,” developed by […]