To drive growth, companies should transform customer support from reactive to predictive and proactive. Using foresight, ethical data and strategic alignment can turn customer experience into a key competitive advantage.
As Silicon Valley’s dominance faces new pressure, these tech hubs are redefining the global innovation landscape — driven by talent, government support and growing investor interest.
Experts applauded the proposed change, which would require ransomware victims to notify authorities when paying a hacker’s ransom, arguing that this information can help catch cybercriminals and stop their activities.