Technology

Scaling customer experiences with data and AI

April 1, 2024
Today, interactions matter more than ever. According to data compiled by NICE, once a consumer makes a buying decision for a product or service, 80% of their decision to keep doing business with that brand hinges on the quality of their customer service experience, according to NICE research. Enter AI. “I think AI is becoming…

How ASML took over the chipmaking chessboard

April 1, 2024
On a drab Monday morning in San Jose, California, at the drab San Jose Convention Center, attendees of the SPIE Advanced Lithography and Patterning Conference filed into the main ballroom until all the seats were taken and the crowd began to line the walls along the back and sides of the room. The convention brings…

A conversation with OpenAI’s first artist in residence

March 29, 2024
Alex Reben’s work is often absurd, sometimes surreal: a mash-up of giant ears imagined by DALL-E and sculpted by hand out of marble; critical burns generated by ChatGPT that thumb the nose at all AI art. But its message is relevant to everyone. Reben is interested in the roles humans play in a world filled…

It’s easy to tamper with watermarks from AI-generated text

March 29, 2024
Watermarks for AI-generated text are easy to remove and can be stolen and copied, rendering them useless, researchers have found. They say these kinds of attacks discredit watermarks and can fool people into trusting text they shouldn’t.  Watermarking works by inserting hidden patterns in AI-generated text, which allow computers to detect that the text comes…

Brain-cell transplants are the newest experimental epilepsy treatment

March 29, 2024
This article first appeared in The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, and read articles like this first, sign up here. Justin Graves was managing a scuba dive shop in Louisville, Kentucky, when he first had a seizure. He was talking to someone and suddenly the…

The Download: the future of AI moviemaking, and what to know about plug-in hybrids

March 28, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What’s next for generative video When OpenAI revealed its new generative video model, Sora, last month, it invited a handful of filmmakers to try it out. This week the company published the results:…

How three filmmakers created Sora’s latest stunning videos

March 28, 2024
In the last month, a handful of filmmakers have taken Sora for a test drive. The results, which OpenAI published this week, are amazing. The short films are a big jump up even from the cherrypicked demo videos that OpenAI used to tease its new generative model just six weeks ago. Here’s how three of…

What’s next for generative video

March 28, 2024
When OpenAI revealed its new generative video model, Sora, last month, it invited a handful of filmmakers to try it out. This week the company published the results: seven surreal short films that leave no doubt that the future of generative video is coming fast.  The first batch of models that could turn text into…

What to expect if you’re expecting a plug-in hybrid

March 28, 2024
This article is from The Spark, MIT Technology Review’s weekly climate newsletter. To receive it in your inbox every Wednesday, sign up here. If you’ve ever eaten at a fusion restaurant or seen an episode of Glee, you know a mashup can be a wonderful thing.  Plug-in hybrid vehicles should be the mashup that the…