This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The problem with thinking you’re part Neanderthal There’s a theory that many of us have an “inner Neanderthal.” The idea is that Homo sapiens and a cousin species once bred, leaving…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.