At 24, She Was Fired From Her Advertising Job. Then an ‘Incredibly Important’ Mindset Helped Her Build a Multimillion-Dollar Business.
Melissa Ben-Ishay’s brother Brian Bushell encouraged her to follow her passion — and it led to major success.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Mark Zuckerberg Uses an Easy But Powerful Formula to Keep Facebook Relevant — Here’s How It Works
Zuckerberg says Meta never thought small, even in the early days when it was just Facebook.
Why AI is Your New Best Friend… and Worst Enemy in the Battle Against Phishing Scams
As AI supercharges phishing tactics, businesses must upgrade defenses beyond spotting bad grammar or sloppy emails.
Using AI Doesn’t Have to Be Unethical — Build a Values-Driven AI Policy in 3 Steps
It’s difficult to escape the feeling that today’s AI technologies will radically change our work lives in the future. As an entrepreneur it feels like a dizzying array of considerations about AI, but here’s another you may not have considered: brand impact of AI adoption.
Tupperware Unable to Keep Its Sales Strategy Fresh — Company Files for Bankruptcy
The iconic airtight plastic container company’s failure to modernize its selling method made it go stale.
3 Overlooked, Everyday Solutions That Actually Drive Long-Term Success
Success in business often comes from mastering the mundane, daily processes. Discover how “boring magic” — the unglamorous but essential elements — can drive long-term growth and stability for startups.
This 4-in-1 Microsoft Deal Is Now Just $72
The ultimate bundle for business leaders gets you Office, Windows 11 Pro, Project, and Visio.
The Download: Congress’s AI bills, and Snap’s new AR spectacles
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. There are more than 120 AI bills in Congress right now More than 120 bills related to regulating artificial intelligence are currently floating around the US Congress. This flood of bills is indicative…
We Asked 500 Small Business Owners What They Thought About the Economy, Inflation and the Upcoming Election. Here Are the Results.
Our survey of 500 small business owners revealed how business is going, what the biggest threats to their companies are and more.
There are more than 120 AI bills in Congress right now
More than 120 bills related to regulating artificial intelligence are currently floating around the US Congress. They’re pretty varied. One aims to improve knowledge of AI in public schools, while another is pushing for model developers to disclose what copyrighted material they use in their training. Three deal with mitigating AI robocalls, while two address…