The Download: sustainable architecture, and DeepSeek’s success

September 3, 2025
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Material Cultures looks to the past to build the future Despite decades of green certifications, better material sourcing, and the use of more sustainable materials, the built environment is still responsible for a…

The connected customer

September 3, 2025
As brands compete for increasingly price conscious consumers, customer experience (CX) has become a decisive differentiator. Yet many struggle to deliver, constrained by outdated systems, fragmented data, and organizational silos that limit both agility and consistency. The current wave of artificial intelligence, particularly agentic AI that can reason and act across workflows, offers a powerful…

Building the AI-enabled enterprise of the future

September 3, 2025
Artificial intelligence is fundamentally reshaping how the world operates. With its potential to automate repetitive tasks, analyze vast datasets, and augment human capabilities, the use of AI technologies is already driving changes across industries. In health care and pharmaceuticals, machine learning and AI-powered tools are advancing disease diagnosis, reducing drug discovery timelines by as much…