A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
As the holiday season and year-end approach, business owners face heightened operational demands, from inventory management to spend control. By streamlining these processes and partnering with flexible suppliers, businesses can maintain efficiency, meet customer needs and focus on growth while navigating this busy period.
Boosting your online presence in 2025 is the key to success for businesses looking to grow. Working on your branding and reputation management is important to drive more sales and improve conversion.
Griffin Hadrill built a marketing empire working with artists like Justin Bieber and Lil Nas X. Learn how he tapped into Gen Z’s digital culture and turned viral campaigns into a business model.
Discover how to identify disruptive trends before your competitors by mastering the art of anticipating market shifts. Learn strategies for staying ahead and gaining a competitive edge in business.
Google DeepMind has announced an impressive grab bag of new products and prototypes that may just let it seize back its lead in the race to turn generative artificial intelligence into a mass-market concern. Top billing goes to Gemini 2.0—the latest iteration of Google DeepMind’s family of multimodal large language models, now redesigned around the…