A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
From a small tech startup overseas to a growing U.S. job board software leader, here’s how I turned my vision into a successful reality, one step at a time.
Kia Jam, founder and President of the independent film production company K. Jam Media, breaks down how the movie biz has changed and what has remained the same in the era of streamers.
If you are struggling to manage your startup’s cash flow, FinTech can streamline your financial management. You’ll save time and money while gaining better control over your finances.
Great CEOs aren’t born, they’re made. But what separates a successful founder-turned-CEO from a failed one? As someone who remains the head of my company, Jotform, after founding it nearly 20 years ago, I’ve got some insight into what it takes to make the change.