When efforts to modernize customer experience focus too much on technology and not enough on content, your company risks wasting resources, falling behind the competition and losing customers.
Calamity can strike any business, whether it’s a natural disaster, a major infrastructure failure or a man-made disaster like a mass shooting or terrorist attack. Your small business can be thrown for a loop by these giant problems — or smaller problems affecting your business can hinder your growth, too. Each of these can spell disaster; you should have a recovery plan for all of them.
The brand is giving its franchisees the option to discontinue breakfast service, a move that reflects changing consumer behaviors and the challenges of the competitive breakfast market.
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Andrew Ng’s new model lets you play around with solar geoengineering to see what would happen AI pioneer Andrew Ng has released a simple online tool that allows anyone to tinker with the…