3 Key Strategies to Ground Yourself When You Start Questioning Your ‘Why’
Change is certain. But if your “why” changes, you can feel off balance. Here are three strategies to help you get grounded.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Fighting for a future beyond the climate crisis
When it comes to climate breakdown and the extinction crisis, the question I get most often is: How can we have hope? People ask me this in a range of contexts—in Q&A sessions, in emails, and on podcasts and radio shows, whether I’m doing outreach for my novels, like A Children’s Bible or Dinosaurs, or…
How to fine-tune AI for prosperity
When Chad Syverson loads the US Bureau of Labor Statistics website these days looking for the latest data on productivity, he does so with a sense of optimism that he hasn’t felt in ages. The numbers for the last year or so have been generally strong for various financial and business reasons, rebounding from the…
Why you’re about to see a lot more drones in the sky
This story is from The Algorithm, our weekly newsletter on AI. To get it in your inbox first, sign up here. If you follow drone news closely—and you’re forgiven if you don’t—you may have noticed over the last few months that the Federal Aviation Administration (FAA) has been quite busy. For decades, the agency had been…
How to Start a Multi-Million Dollar Company, According to an IBM Engineer Turned Founder
Leah Solivan took her company from idea to Ikea acquisition.
UK Tech Billionaire Mike Lynch Missing After Yacht Sinks Off Italian Coast
One person has died and six people are missing, including four Americans, after the Bayesian superyacht sank off the coast of Sicily.
Alarming New Data: 75% of Workers Say AI Is Hurting Productivity. Here’s Why and What to Do About It.
Four simple future-orientated solutions for leveraging AI to its full capacity without experiencing burnout.
Google Pixel Tech Reviewers Face Unexpected ‘Brand Love’ Fine Print
Tech reviewers may have faced a choice between an honest review or one that kept them in Google’s good graces.
The Largest Franchise Operator in the U.S. Owns 2,800 Locations — And He Just Added 83 Wendy’s to His Portfolio
Greg Flynn of The Flynn Group already operates restaurants under brands including Applebee’s, Arby’s, Taco Bell, Pizza Hut and Wendy’s.
I Built a Successful Business in a Niche Industry — Here’s My Advice for Entrepreneurs Trying to Do the Same
Creating a trash-bin cleaning business from scratch was a labor of love and came with some unexpected surprises.