If the past 12 months have taught us anything, it’s that the AI hype train is showing no signs of slowing. It’s hard to believe that at the beginning of the year, DeepSeek had yet to turn the entire industry on its head, Meta was better known for trying (and failing) to make the metaverse…
The tech giant says calls will now use AI-enhanced audio to reduce background noise and improve voice clarity, even when speaking to someone on a landline or older device.
The best leaders know customer service isn’t a department, it’s a culture. I saw one company prove it beyond question, and it reaffirmed everything I believe about real leadership.
As remote work becomes permanent for many companies, organizations must implement cost-effective data security measures to protect sensitive company information.
As national retailers shutter locations, Urban Air Adventure Park is transforming empty big-box stores into family destinations that drive foot traffic and revenue for retail centers.