This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. A few months before he was awarded the Nobel Prize in economics in 2024, Daron Acemoglu published a paper that earned him few fans in Silicon Valley. Contrary to what Big Tech…
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
From post-purchase flows to community digests, here’s how to build an email lifecycle that keeps subscription health customers engaged long after they buy.
Meta and YouTube must pay $3 million in compensatory damages after a jury ruled their addictive app features caused mental health harm to a young user.
Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.