Why trust and emotional connection, not speed or automation, drive lasting loyalty — and how you can use humans and technology together to keep customers coming back.
This story first appeared in The Debrief, our subscriber-only newsletter about the biggest news in tech by Mat Honan, Editor in Chief. Subscribe to read the next edition as soon as it lands. Hello from the World Economic Forum annual meeting in Davos, Switzerland. I’ve been here for two days now, attending meetings, speaking on panels,…
Anthropic CEO Dario Amodei unloaded on both the administration and U.S. chip companies over plans to sell to China. The criticism was particularly notable because one of those chipmakers, Nvidia, is a major partner and investor in Anthropic.