This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. “Dr. Google” had its issues. Can ChatGPT Health do better? For the past two decades, there’s been a clear first step for anyone who starts experiencing new medical symptoms: Look them up online.…
The tech giant says calls will now use AI-enhanced audio to reduce background noise and improve voice clarity, even when speaking to someone on a landline or older device.
The best leaders know customer service isn’t a department, it’s a culture. I saw one company prove it beyond question, and it reaffirmed everything I believe about real leadership.
As remote work becomes permanent for many companies, organizations must implement cost-effective data security measures to protect sensitive company information.
As national retailers shutter locations, Urban Air Adventure Park is transforming empty big-box stores into family destinations that drive foot traffic and revenue for retail centers.