‘Brazen, Targeted Attack’: UnitedHealthcare CEO Fatally Shot Outside Hotel in Manhattan
Brian Thompson was killed in what the NYPD says was a targeted attack.
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
Seven Years Ago, He Decided to Stop Doing the Expected and Went for a ‘Moonshot.’ This Year, His Company Will Make Just Under Billion Dollars in Revenue.
Brandon Sawalich, President and CEO of Starkey, discusses his company’s revolutionary implementation of AI into hearing aid technology.
Mark Zuckerberg Wants to ‘Play an Active Role’ Shaping Tech Policies in Donald Trump’s New Administration, According to a Meta Executive
Zuckerberg and Trump are reportedly taking tech ahead of the president-elect’s inauguration.
OpenAI’s new defense contract completes its military pivot
At the start of 2024, OpenAI’s rules for how armed forces might use its technology were unambiguous. The company prohibited anyone from using its models for “weapons development” or “military and warfare.” That changed on January 10, when The Intercept reported that OpenAI had softened those restrictions, forbidding anyone from using the technology to “harm…
How to Succeed as a Performance-Driven Leader (and the Pitfalls You Need to Be Aware of)
What it means to be a performance-driven leader, how to make the most of it and how to overcome its potential pitfalls.
6 Steps to a Simple and Effective Content Strategy
Strategy can be an intimidating word, but it doesn’t have to be. Follow these simple guidelines to make sure your next piece of content — and every one thereafter — rings true to your brand.
‘A Lifelong Goal’: Campbell’s CEO Moves From Canned Soup to NFL’s Commanders
Campbell’s CEO Mark Clouse said that he’s an avid sports fan who’s always dreamed of working in the industry. He’ll step down effective January 31.
5 Growth Hacks to Increase Your Revenue by 90% in 12 to 24 Months
Here are five innovative and proven strategies that can significantly boost your business’s revenue within the next year or two. Whether you’re looking to scale quickly or enhance operational efficiency, these growth hacks will provide actionable insights to help you achieve remarkable revenue growth.
Why Opening a Second Location Requires a Fresh Strategy (Even If Your First Was a Hit)
Here are some key points to consider before adding another location to your burgeoning multi-unit brand.
Would you eat dried microbes? This company hopes so.
A company best known for sucking up industrial waste gases is turning its attention to food. LanzaTech, a rising star in the fuel and chemical industries, is joining a growing group of businesses producing microbe-based food as an alternative to plant and animal products. Using microbes to make food is hardly new—beer, yogurt, cheese, and…