This is What is Missing From Your Customer Experience Playbook
One-size-fits-all customer experience playbooks don’t exist — and for good reason. Every business has distinct customers with distinct feelings, needs and preferences.
These stunning images trace ships’ routes as they move
As we run, drive, bike, and fly, we leave behind telltale marks of our movements on Earth—if you know where to look. Physical tracks, thermal signatures, and chemical traces can reveal where we’ve been. But another type of trail we leave comes from the radio signals emitted by the cars, planes, trains, and boats we…
How to Text Customers Without Getting Sued — Your SMS Marketing Compliance Guide
SMS marketing is a growing channel, but you’ve got to stay compliant with regulations. Here’s what to know and do.
Here’s How Much Investing $10,000 in Nvidia When It Went Public Would Be Worth Now
Nvidia was founded in 1993 and went public in January 1999, first trading at $12 per share.
One of America’s Oldest Companies Just Laid Off 600 Workers as it Shifts Focus to Production in Mexico
Over 600 John Deere employees in Iowa and Illinois were laid off effective August 30.
Fintech company Wise says some customers affected by Evolve Bank data breach
The news highlights that the fallout from the Evolve data breach on third-party companies — and their customers and users — is still unclear.
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How Entrepreneurs Can Apply the 7 Laws of Success to Their Business and Personal Life
Most folks have a hard line between work and life. “It’s just business,” “I am a different person at work,” etc. But what if we brought some of the beauty of the personal into the professional?
Supreme Court sends Texas and Florida social media regulation laws back to lower courts
The Supreme Court on Monday vacated two judicial decisions concerning Republican-backed laws from Florida and Texas aimed at limiting social media companies’ ability to moderate content on their platforms. The Supreme Court is sending both cases back to the lower courts for further review, noting that lower courts had failed to properly analyze the First […]
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Gifting on-demand startup Afloat goes nationwide
Afloat, a gift delivery app that lets you shop from local stores and have gifts delivered to a loved one on the same day, is now available across the U.S. The startup announced on Monday that it is rolling out its service nationwide after previously only being available in select cities, including Atlanta, Dallas, Charleston, Fort […]
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People can move this bionic leg just by thinking about it
When someone loses part of a leg, a prosthetic can make it easier to get around. But most prosthetics are static, cumbersome, and hard to move. A new neural interface connects a bionic limb to nerve endings in the thigh, allowing the limb to be controlled by the brain. The new device, which is described…
“It Was Horrifying and Scary”: Bar Rescue’s Jon Taffer Describes the First Time He Screamed at Someone on Camera
Here’s why Jon Taffer first started yelling on TV — and what it can teach every new manager.