December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

All VCs say they are founder friendly; Detroit’s Ludlow Ventures takes that to another level

June 28, 2024

VCs Jonathan Triest and Brett deMarrais see their ability to read people and create longstanding relationships with founders as the primary reason their Detroit-based venture firm, Ludlow Ventures, is celebrating its 15th year in business. It sounds silly, attributing their longevity to what’s sometimes called “Midwestern nice.” But is it crazy? Maybe not. Before Ludlow, […]

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Pitch Deck Teardown: MegaMod’s $1.9M seed deck

June 28, 2024

In an industry where creators are often tossed aside like yesterday’s lootboxes, MegaMod swoops in with a heroic promise to put them front and center.

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The White House will host a conference for social media creators

June 28, 2024

President Joe Biden’s administration is doubling down on its interest in the creator economy. In August, the White House will host the first-ever White House Creator Economy Conference, which will invite a group of influential social media personalities and industry professionals to discuss issues like data privacy, fair pay, AI, and mental health with senior […]

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Who won the presidential debate: X or Threads?

June 28, 2024

There were definite differences between how the two platforms managed last night, with some saying X felt more alive, and others asserting that Threads proved that X is no longer necessary.

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Following raft of consumer complaints, Shein and Temu face early EU scrutiny of DSA compliance

June 28, 2024

Ultra low cost ecommerce giants Shein and Temu have only recently been confirmed as subject to centralized enforcement of the strictest layer of the European Union’s digital services regulation, the Digital Services Act (DSA), but on Friday the Commission announced it’s sent a bunch of requests for information (RFI) to both platforms vis-a-vis to their […]

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