A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
At first glance, the Mosphera scooter may look normal—just comically oversized. It’s like the monster truck of scooters, with a footplate seven inches off the ground that’s wide enough to stand on with your feet slightly apart—which you have to do to keep your balance, because when you flip the accelerator with a thumb, it…
From a sports-centric childhood in Boston to leading the global AI startup SuperNormal, Colin Treseler’s journey is a masterclass in persistence, adaptability, and the art of using time wisely.
Jeff’s Bagel Run franchisees provide their customers with a unique and high-quality product offering that includes bagels made from scratch and custom coffee programs.
The correct way to combine AI, automation, and human talent in the modern world by adopting a hybrid model. Learn the key steps businesses can take to successfully streamline operations and enhance performance using advanced technology.