Exclusive: OpenAI is huge in India. Its models are steeped in caste bias.
When Dhiraj Singha began applying for postdoctoral sociology fellowships in Bengaluru, India, in March, he wanted to make sure the English in his application was pitch-perfect. So he turned to ChatGPT. He was surprised to see that in addition to smoothing out his language, it changed his identity—swapping out his surname for “Sharma,” which is…