Empathy is the Ultimate Customer Service Secret. Here are 3 Empathy Essentials You Need in Your Competitive Arsenal
Empathy can be learned, and these three empathy essentials are a great place to start.
The Download: plastic’s problem with fuel prices, and SpaceX’s blockbuster IPO
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Fuel prices are soaring. Plastic could be next. As the war in Iran continues, one of the most visible global economic ripple effects has been fossil-fuel prices. But looking ahead, further consequences could…
Lucid opens EV factory in Saudi Arabia, home of its largest shareholder
Luxury EV maker Lucid Group has opened its first international factory in Saudi Arabia, the home of its largest shareholder. The factory, located in Jeddah, will have initial capacity to assemble 5,000 Lucid vehicles annually, according to the company. Lucid said it plans to expand the facility to 150,000-vehicle production capacity. Workers at the plant […]
Ex-Microsoft exec Panos Panay will head Amazon’s Devices business
Microsoft alum Panos Panay has been tapped to lead Amazon’s Devices & Services (D&S) business, the e-commerce giant confirmed today. Panay was previously with Microsoft for over 19 years, most recently serving as its EVP and Chief Product Officer, leading the Windows + Devices division. Panay began his tenure at Microsoft in the role of […]
Empathy is the Ultimate Customer Service Secret. Here are 3 Empathy Essentials You Need in Your Competitive Arsenal
Empathy can be learned, and these three empathy essentials are a great place to start.
People Are Eager to Go to Europe. But a ‘Strange and Humiliating’ Requirement Is Derailing Travel Plans.
There aren’t enough resources to keep up with the demand — and it’s causing major problems.
New Strategies for Coping in Business
It can be challenging to keep up with the constant changes in the business world. Businesses of all sizes can be challenged by new technologies, competitors, and economic conditions. Keeping…
All venture funds use the 2-and-20 fee structure, right? Not really
Typically, a VC fund’s management fee is 2% of AUM, but new data from Carta shows that the 2% figure isn’t as universal as you might think.
Mythos Ventures grabs $14M for inaugural fund to invest in AI
Mythos Ventures invests in AI startups focused on transformative AI, an area General Partner Vishal Maini says is still catching on.
Rollstack automatically syncs data to reports and presentations
Most white collar jobs involve creating presentations. And this can be a time-consuming, laborious process. Presentations include data points, and ensuring that these data points remain accurate and up to date is a challenging task in its own right. A study from Coveo, in fact, has found that the stress and hassle of locating the […]
Optimizing platforms offers customers and stakeholders a better way to bank
When it comes to banking, whether it’s personal, business, or private, customer experience is everything. Building new technologies and platforms, employing them at scale, and optimizing workflows is especially critical for any large bank looking to meet evolving customer and internal stakeholder demands for faster and more personalized ways of doing business. Institutions like JPMorgan…