FTC refers TikTok child privacy case to Justice Department
The agency was investigating the company over potential violations of the Children’s Online Privacy Act.
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Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
iOS 18 could ‘sherlock’ $400M in app revenue
Apple’s changes may affect apps that today have an estimated $393 million in revenue and have been downloaded roughly 58 million times over the past year.
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Snap previews its real-time image model that can generate AR experiences
At the Augmented World Expo on Tuesday, Snap teased an early version of its real-time, on-device image diffusion model that can generate vivid AR experiences. The company also unveiled generative AI tools for AR creators. Snap co-founder and CTO Bobby Murphy said on-stage that the model is small enough to run on a smartphone and […]
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How Keeping Things Simple Helps Your Company Innovate and Grow
This article explores why simplicity is challenging yet essential, highlighting examples from successful companies like Ikea and Nike, and offers practical advice on how simplifying processes, communications and product development can lead to better outcomes and substantial business success.
A Record-Breaking Amount of Travel Will Happen This Summer — Here’s How Peak Travel Seasons Impact Payment Fraud
As summer 2024 expects record-breaking travel, businesses affected by tourism must tackle increased fraud and chargeback risks head-on.
Security bug allows anyone to spoof Microsoft employee emails
A researcher has found a bug that allows anyone to impersonate Microsoft corporate email accounts, making phishing attempts look credible and more likely to trick their targets. As of this writing, the bug has not been patched. To demonstrate the bug, the researcher sent an email to TechCrunch that looked like it was sent from […]
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Meta has created a way to watermark AI-generated speech
Meta has created a system that can embed hidden signals, known as watermarks, in AI-generated audio clips, which could help in detecting AI-generated content online. The tool, called AudioSeal, is the first that can pinpoint which bits of audio in, for example, a full hourlong podcast might have been generated by AI. It could help…
Travel Better for Business and Beyond with OneAir Elite for $80
Sometimes you need to take things into your own hands and leave the office to develop business. This subscription can help.
I Hit $100 Million in Annual Revenue by Being More Transparent — Here Are the 3 Strategies That Helped Me Succeed
Three road-tested ways to be more transparent and build relationships that can transform your business — without leaving you feeling nightmarishly over-exposed.
Thinking of Laying Off Staff? Here’s Why Job Cuts Might Be Bad For Your Business
Layoffs are a short-sighted approach that reduces workers to data points and budget line items while ignoring the value of retaining employees over the long term, even when economic times are tough.