The Ridiculously Easy Guide to Internal Customer Service Training
Eight internal customer service training insights you can put to use at your company today.
The Download: gig workers training humanoids, and better AI benchmarks
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The gig workers who are training humanoid robots at home When Zeus, a medical student in Nigeria, returns to his apartment from a long day at the hospital, he straps his…
America’s Largest Private Employer Is Reducing Starting Pay for New Workers. Here’s Why — and What It Means for Retail.
Most new hires will now earn the lowest possible hourly wage for their respective store, unlike when they previously had the potential to earn more than other store workers in certain roles.
After Losing Work in the Writer’s Strike, He Turned His ‘Weird Niche Hobby’ Into a Side Hustle That Brings in Hundreds of Dollars Per Sale
Jesse McLaren was forced to find another way to make ends meet — and he’s not the only one.
Book Covers Are Making a Comeback — Here’s Why Entrepreneurs Should Take Note
Driven by visual social media and digital reading innovations, book cover design is reclaiming significance.
How badly will AI-generated images impact elections?
There’s a very high risk that artificial intelligence (AI) will put the integrity of the election process into question.
7 days left to save on passes to TechCrunch Disrupt 2023
TechCrunch Disrupt 2023 is so close we can practically hear the hustle and bustle of 10,000 startup movers, shakers and future unicorns converging on San Francisco’s Moscone West. It all goes down September 19–21, and we can’t wait to see you there! Here’s a shoutout to all the last-minute decision makers. You have just seven […]
With Postmarks, social bookmarking is back — but this time it’s built on the fediverse
The successor to Web 2.0 bookmarking site del.icio.us is here, but this time, it’s built for the open web and the fediverse — the decentralized collection of social networks that includes the Twitter/X competitor Mastodon and others. Portland-area web developer Casey Kolderup has launched Postmarks, a fediverse-enabled social bookmarking service that offers a web interface […]
FAA recommends 63 corrective actions to SpaceX in Starship Heavy incident report
The Federal Aviation Administration (FAA) has closed its report into the Starship Heavy test launch at SpaceX’s Boca Chica launch facility that went awry, blasting dirt and debris across a wide area. The FAA report, which includes findings from a SpaceX-led investigation into the incident which was overseen by the agency ended up finding “multiple […]
15 Dollar Tree Hacks That’ll Save You Money Over Amazon
There’s no doubt that online shopping has become increasingly convenient and popular among consumers. In particular, Amazon, the e-commerce giant, offers a wide selection of products at a reasonable price….
Know Your Audience, Conquer the Market — The Importance of Buyer Personas in Franchise Marketing
Knowing your audience is half the battle. Understanding how to best speak to them is just as critical.