Wells Fargo Reportedly Fired More Than a Dozen Employees for Faking Keyboard Activity
The bank told Bloomberg that it “does not tolerate unethical behavior.”
Pairing live support with accurate AI outputs
A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…
7 Ways You Might Be Damaging Your Credibility as an Entrepreneur
Here are seven credibility killers entrepreneurs need to be aware of.
Why Every Solopreneur Needs to Embrace AI-Powered Teams
With the right approach, solopreneurs can harness AI to drive efficiency, productivity and business growth.
Pitch Deck Teardown: Kinnect’s $250K angel deck
How well did the company do tell its own story in the form of its angel pitch deck? Let’s take a look.
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Clean up Your Mac Software with This $12 Family Plan, for One Week Only
Save on a program that can optimize your company’s Mac computers.
‘Customers Haven’t Returned’: Kevin O’Leary Warns That More Restaurant Closures Are on the Way Due to ‘Inflation Virus’
The ‘Shark Tank’ star spoke about restaurant culture in a post-pandemic world.
Arc now features a live calendar button to help you stay punctual for meetings
The Browser Company’s Arc, a web browser that aims to have a less cluttered user interface, launched a “Live Calendar” feature to ensure you never miss a call or run late to a meeting. The feature rolled out yesterday on Mac and is available in the latest Arc update with version 1.47.1. The new feature […]
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Meta pauses plans to train AI using European users’ data, bowing to regulatory pressure
Meta has confirmed that it will pause plans to start training its AI systems using data from its users in the European Union (EU) and U.K. The move follows pushback from the Irish Data Protection Commission (DPC), Meta’s lead regulator in the EU, which is acting on behalf of several data protection authorities (DPAs) across […]
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Tech Overload Will Destroy Your Customer Relationships. Are You Guilty of Using Too Much Tech?
Technology’s value in our world is undeniable. However, there can be a point where it is ineffective and possibly counterproductive. See where it can negatively impact your product, brand, and business.
Get a Lifetime of Babbel Language Learning for Just $150 Through June 17
Learn up to 14 languages over the course of a lifetime, with bite-size lessons, personalized reviews, and speech recognition tech.