We’re in the midst of a global mental-health crisis. More than a billion people worldwide suffer from a mental-health condition, according to the World Health Organization. The prevalence of anxiety and depression is growing in many demographics, particularly young people, and suicide is claiming hundreds of thousands of lives globally each year. Given the clear…
From senior care to plumbing to schools, localized video storytelling shortens the ramp-up time to revenue and gives franchisees confidence from day one.
Automation has become a defining force in the customer experience. Between the chatbots that answer our questions and the recommendation systems that shape our choices, AI-driven tools are now embedded in nearly every interaction. But the latest wave of so-called “agentic AI”—systems that can plan, act, and adapt toward a defined goal—promises to push automation…
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The looming crackdown on AI companionship As long as there has been AI, there have been people sounding alarms about what it might do to us: rogue superintelligence, mass unemployment, or environmental ruin.…