December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Leta, a Kenyan supply chain and logistics SaaS provider, raises $3M to scale in Africa

November 22, 2022

Leta, a Kenyan B2B supply chain and logistics SaaS provider launched last year to optimize fleet management, is looking for growth opportunities in West Africa, even as it scales operations in its existing five markets. Leta’s proprietary route and load optimization technology is designed to boost efficiency in the delivery of goods to customers, and […]

Leta, a Kenyan supply chain and logistics SaaS provider, raises $3M to scale in Africa by Annie Njanja originally published on TechCrunch

India’s Paytm slides over 10% to all-time low after lock-up period expires

November 22, 2022

Shares of Paytm slid over 10% Tuesday to an all-time low of 476 Indian rupees ($5.8) before recovering slightly after the lock-up period for early backers of the Indian financial services firm ended last week. The lock-up period for the company’s earlier backers expired on November 15, freeing significant investors such as SoftBank Group and […]

India’s Paytm slides over 10% to all-time low after lock-up period expires by Manish Singh originally published on TechCrunch

George Hotz, hacker and long-time frenemy of Elon Musk, signs on for 12 weeks at Twitter

November 22, 2022

A lot has been made of Twitter’s shrinking workforce, which is reportedly down to 2,300 people down from the 7,500 employed by the company when new owner Elon Musk took control. While we posited that the newest wave of departures was part of Musk’s master plan to shrink down the company, many worry about the […]

George Hotz, hacker and long-time frenemy of Elon Musk, signs on for 12 weeks at Twitter by Connie Loizos originally published on TechCrunch

Spain’s Cobee raises $41M for an employee benefits ‘superapp’

November 22, 2022

Benefits are one of the great oxymorons of full-time employment: the name implies help and advantages, but in a lot of cases, it’s hard to know what perks and rewards you might have available to you, much less use them on a regular basis. Now, a startup called Cobee that’s built a platform and app […]

Spain’s Cobee raises $41M for an employee benefits ‘superapp’ by Ingrid Lunden originally published on TechCrunch

FTX processed billions monthly in Africa before going bust

November 22, 2022

On November 14, Nestcoin, one of the startups leading crypto and web3 efforts in Africa, announced that it was laying off several employees. At least 30 employees across various departments were let go, while those who were left at the company had their salaries slashed by as much as 40%, according to people familiar with […]

FTX processed billions monthly in Africa before going bust by Tage Kene-Okafor originally published on TechCrunch

Faraday Future warns it may not be able to deliver its luxury EV

November 22, 2022

Electric vehicle startup-gone-SPAC Faraday Future has raised a going concern warning, per regulatory filings. The company said it has substantial doubt as to whether it would be able to continue operating over the next year, adding that it is uncertain when it will dispatch first deliveries of its FF 91 luxury EVs. This isn’t the […]

Faraday Future warns it may not be able to deliver its luxury EV by Rebecca Bellan originally published on TechCrunch

Elon Musk puts Twitter’s Blue Verified relaunch on hold

November 22, 2022

If you didn’t jump at the chance to give Elon Musk $7.99 for a blue check while you could, you might have to wait a bit longer. Originally slated to relaunch on November 29, Musk tweeted Monday evening that the product will be put on hold until “there is high confidence of stopping impersonation.” The […]

Elon Musk puts Twitter’s Blue Verified relaunch on hold by Amanda Silberling originally published on TechCrunch