December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

This Week in AI: Apple won’t say how the sausage gets made

June 12, 2024

Hiya, folks, and welcome to TechCrunch’s regular AI newsletter. This week in AI, Apple stole the spotlight. At the company’s Worldwide Developers Conference (WWDC) in Cupertino, Apple unveiled Apple Intelligence, its long-awaited, ecosystem-wide push into generative AI. Apple Intelligence powers a whole host of features, from an upgraded Siri to AI-generated emoji to photo-editing tools that […]

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India’s 360 One acquires mutual fund app ET Money for $44M

June 12, 2024

360 One WAM, India’s largest wealth manager focused on ultra-high-net-worth individuals, has agreed to acquire popular Indian mutual fund investment app ET Money for about $44 million. 360 One disclosed (PDF) the deal in a stock exchange filing Wednesday evening.  ET Money boasts over 900,000 transacting clients and tracks assets under management of approximately $8.3 […]

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Helen Toner worries ‘not super functional’ Congress will flub AI policy

June 12, 2024

Helen Toner, a former OpenAI board member and the director of strategy at Georgetown’s Center for Security and Emerging Technology, is worried Congress might react in a “knee-jerk” way where it concerns AI policymaking, should the status quo not change. “Congress right now — I don’t know if anyone’s noticed — is not super functional, […]

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Layoffs Got You Down? Get a Half-Price Expo+ Pass at Disrupt 2024

June 12, 2024

Layoffs are tough. This year alone, we’ve already seen 60,000 job cuts across 254 companies according to layoffs.fyi. Looking for ways to grow your network can be even harder during uncertain times. To help those who’ve been impacted by a layoff within the last year (from any company, region, or industry) and are still looking […]

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YouTube creators can now test multiple video thumbnails

June 12, 2024

YouTube announced this week the rollout of “Thumbnail Test & Compare,” a new tool for creators to see which thumbnail performs the best. The feature first launched to select creators last year but is now widely available.  When creators publish a new video (or update an existing video), they can test up to three thumbnails, […]

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Waymo issues second recall after robotaxi hit telephone pole

June 12, 2024

Waymo has voluntarily issued a software recall to all 672 of its Jaguar I-Pace robotaxis after one of them collided with a telephone pole. This is Waymo’s second recall. The Alphabet-owned company recalled previous software in February after two of its robotaxis crashed into the same pickup truck that was being towed by a tow […]

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Getting Funding as a Minority-Owned Business Shouldn’t Be a Far-Fetched Dream. Here’s How This CEO is Making Public Capital More Available to All.

June 12, 2024
Historically, minority-owned businesses have faced barriers that limit their access to public capital and other necessary financial resources essential for scaling operations, innovating products, and expanding into new markets. It shouldn’t be this way — raising public capital should be accessible for all, not just a privileged few.