December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

The Epic Games-Apple antitrust battle resumes today in appeals court

November 14, 2022

Apple’s antitrust battle against Fortnite maker Epic Games is returning to the courtroom after both sides appealed last year’s ruling in a precedent-setting case over Apple’s alleged anti-competitive behavior. Last year, a U.S. District Court judge had largely favored Apple when ruling the tech giant was not acting as a monopolist with regard to its […]

The Epic Games-Apple antitrust battle resumes today in appeals court by Sarah Perez originally published on TechCrunch

Amazon launches ‘Sports Talk’ on Prime Video to give sports fans 12 hours of live daily content

November 14, 2022

Today, Amazon Prime Video announced the launch of “Sports Talk,” a live daily programming block dedicated to 12 hours of sports-talk content. Broadcasting Monday through Friday from 8 a.m.-8 p.m. ET on Prime Video, viewers in the U.S. can access seven new shows on Sports Talk without a Prime membership. It will also be available […]

Amazon launches ‘Sports Talk’ on Prime Video to give sports fans 12 hours of live daily content by Lauren Forristal originally published on TechCrunch

Meeting camera startup Owl Labs lands $25M and partnership with HP

November 14, 2022

Owl Labs, a startup developing a linuep AI-powered meeting hardware, today announced that it raised $25 million in a Series C round led by HP Tech Ventures (HP’s venture capital arm) with participation from Sourcenext, Matrix Partners, Spark Capital and Playground Global. The closing of the tranche marks the start of a strategic partnership with […]

Meeting camera startup Owl Labs lands $25M and partnership with HP by Kyle Wiggers originally published on TechCrunch

SoftBank writes down nearly $100 million investment in FTX

November 14, 2022

As more details emerge regarding the events that led to FTX’s bankruptcy and stunning collapse, the cryptocurrency exchange’s investors are also being scrutinized. Namely, many people are asking just how could so many high-profile investment firms pour a collective $2 billion with apparently so little due diligence. The notorious Japanese investment conglomerate SoftBank, for example, […]

SoftBank writes down nearly $100 million investment in FTX by Mary Ann Azevedo originally published on TechCrunch

We’re getting a better idea of AI’s true carbon footprint

November 14, 2022
Large language models (LLMs) have a dirty secret: they require vast amounts of energy to train and run. What’s more, it’s still a bit of a mystery exactly how big these models’ carbon footprints really are. AI startup Hugging Face believes it’s come up with a new, better way to calculate that more precisely, by…

Disney+ has a new adorable short film for ‘The Mandalorian’ and ‘Spirited Away’ fans

November 14, 2022

Disney+’s adorable new short film, “Zen – Grogu and Dust Bunnies,” premiered on Saturday, November 12. From Lucasfilm and Japanese animation house Studio Ghibli, the hand-drawn short film will excite many fans as it features Grogu–a.k.a Baby Yoda or The Child–from the “Star Wars” series “The Mandalorian” and the coal dust bunnies from “Spirited Away.” […]

Disney+ has a new adorable short film for ‘The Mandalorian’ and ‘Spirited Away’ fans by Lauren Forristal originally published on TechCrunch

Apple faces new lawsuit over its data collection practices in first-party apps, like the App Store

November 14, 2022

A new lawsuit is taking on Apple’s data collection practices in the wake of a recent report by independent researchers who found Apple was continuing to track consumers in its mobile apps, even when they had explicitly configured their iPhone privacy settings to turn tracking off. In a proposed class action lawsuit, plaintiff Elliot Libman […]

Apple faces new lawsuit over its data collection practices in first-party apps, like the App Store by Sarah Perez originally published on TechCrunch