December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Musk says orgs will soon verify affiliated accounts; Blue sign-ups and name changes will be reinstated end of this week

November 14, 2022

Twitter Blue, Twitter’s paid tier, appears to be on ice at the moment as the company tries to navigate how to control it from being abused by impersonators while still promoting it as a mass market product to build out a new revenue stream among “official” users and the hundreds of millions of others who […]

Musk says orgs will soon verify affiliated accounts; Blue sign-ups and name changes will be reinstated end of this week by Ingrid Lunden originally published on TechCrunch

African web3 startup Nestcoin declares it held its assets in FTX, lays off employees

November 14, 2022

African web3 startup Nestcoin has laid off some employees as FTX’s demise impacted its business. This information was shared by the startup’s CEO, Yele Bademosi, who, in a tweet, said FTX’s fall from grace affected his one-year-old startup, which held its assets (cash and stablecoins) in the now-defunct crypto exchange to manage operational expenses. Since […]

African web3 startup Nestcoin declares it held its assets in FTX, lays off employees by Tage Kene-Okafor originally published on TechCrunch

222 wants to match perfect strangers for bespoke, real-life experiences

November 14, 2022

As anyone who’s moved to a city sight unseen can tell you — this reporter included — making platonic connections isn’t easy. Adult friendships are fickle beasts in metros of millions, where casual friends are cheap currency. Statistics back up my anecdotal evidence. According to a 2021 survey conducted by the Survey Center on American […]

222 wants to match perfect strangers for bespoke, real-life experiences by Kyle Wiggers originally published on TechCrunch

The Download: what Twitter’s collapse would mean, and crypto’s meltdown

November 14, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Twitter’s potential collapse could wipe out vast records of recent human history Almost from the time the first tweet was posted in 2006, Twitter has played an important role in world events. The…

Why is Mark Cuban Fascinated by Crypto?

November 14, 2022
Cuban drew comparisons of the up and coming crypto space to the early days of streaming. He claimed that people had to go through a tedious process just to make a 16k stream work and believed that if it didn’t, people would often become a laughing stock for not using a radio

A ‘credible alternative to Google and Amazon’: Klarna brings its price comparison tool to Europe

November 14, 2022

Klarna is expanding into the competitive world of price comparisons, with the launch of a new tool that compares prices across thousands of retailers. The company quietly rolled out the price comparison service in the U.S. a few weeks back, and is now extending this into additional markets in Europe including The U.K. and the […]

A ‘credible alternative to Google and Amazon’: Klarna brings its price comparison tool to Europe by Paul Sawers originally published on TechCrunch

TuSimple co-founders clapback, consolidation continues and Waymo reaches two milestones

November 14, 2022

The Station is a weekly newsletter dedicated to all things transportation. Sign up here — just click The Station — to receive the full edition of the newsletter every weekend in your inbox. This is a shorter version of The Station newsletter that is emailed to subscribers. Want all the deals, news roundups and commentary? Subscribe […]

TuSimple co-founders clapback, consolidation continues and Waymo reaches two milestones by Kirsten Korosec originally published on TechCrunch