December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Getting Funding as a Minority-Owned Business Shouldn’t Be a Far-Fetched Dream. Here’s How This CEO is Making Public Capital More Available to All.

June 12, 2024
Historically, minority-owned businesses have faced barriers that limit their access to public capital and other necessary financial resources essential for scaling operations, innovating products, and expanding into new markets. It shouldn’t be this way — raising public capital should be accessible for all, not just a privileged few.

The Download: Apple’s AI plans, and a carbon storage boom

June 12, 2024
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Apple is promising personalized AI in a private cloud. Here’s how that will work. At its Worldwide Developer Conference on Monday, Apple for the first time unveiled its vision for supercharging its product…

Foresite Capital raises $900M sixth fund for investing in healthcare and life sciences companies

June 12, 2024

Venture fundraising has been a slog over the last few years, even for firms with a strong track record. That’s Foresite Capital’s experience. Despite having 47 IPOs, 28 M&As and 58 FDA-approved drugs under its belt, the 13-year-old multi-stage healthcare and life sciences firm took two years to raise its sixth fund. “Almost all of […]

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Restate raises $7M for its lightweight workflows-as-code platform

June 12, 2024

When one of the co-creators of the popular open-source stream-processing framework Apache Flink launches a new startup, it’s worth paying attention. Stephan Ewen was among the founding team of the open source project back in 2010 and then later became the CTO of Data Artisans, which aimed to monetize Flink. Alibaba then acquired the company […]

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