December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Apple limits AirDrop ‘everyone’ option to 10 minutes in China

November 10, 2022

A change in the iOS 16.1.1 update for Chinese users is turning some heads. Apple is restricting the “Everyone” option in AirDrop to ten minutes on iPhones purchased in mainland China, according to online user reports. That means people can no longer keep their Airdrop on for an unlimited time, including for strangers and contacts. […]

Apple limits AirDrop ‘everyone’ option to 10 minutes in China by Rita Liao originally published on TechCrunch

Waymo can now charge for fully driverless services in San Francisco

November 10, 2022

The California Department of Motor Vehicles approved an amendment to Waymo’s existing deployment permit Wednesday to include driverless, as well as drivered, operations. Now, Waymo will be able to charge for usage of its autonomous vehicles, which will operate without anyone in the driver’s seat, for services like food and grocery delivery. The upgraded DMV […]

Waymo can now charge for fully driverless services in San Francisco by Rebecca Bellan originally published on TechCrunch

Sequoia Capital marks its FTX investment down to zero dollars

November 10, 2022

Sequoia Capital just marked down to zero the value of its stake in the cryptocurrency exchange FTX — a stake that, as of last week, likely represented among the most sizable unrealized gains in the venture firm’s 50-year history.  The move isn’t a complete surprise, though even more uncharacteristic was Sequoia’s decision to tweet out […]

Sequoia Capital marks its FTX investment down to zero dollars by Connie Loizos originally published on TechCrunch

I guess you can (officially) use your fancy Canon camera as a webcam studio now

November 10, 2022

When the pandemic slammed into our shores a couple of years ago, many of us were shoo-ed inside, doomed to endless Zoom meetings. At the time, Canon released a beta of its EOS Webcam Utility, and then seemed to pretty much forget about it. Until today. In a ‘geez, Canon, this would have been helpful […]

I guess you can (officially) use your fancy Canon camera as a webcam studio now by Haje Jan Kamps originally published on TechCrunch

Gaming company Kabam lays off 7% of its workforce to better align with goals

November 10, 2022

Kabam, the gaming company that has developed mobile games in partnership with entertainment brands including Disney, Marvel and Universal, has laid off about 7% — around 35 people — of its workforce, TechCrunch has learned from sources and confirmed with the company over email. The Vancouver-based company informed the affected employees about the move earlier […]

Gaming company Kabam lays off 7% of its workforce to better align with goals by Jagmeet Singh originally published on TechCrunch

Power up with our partners at TC Sessions: Crypto

November 10, 2022

We’re packing our bags and getting pumped about flying to Miami for TC Sessions: Crypto on November 17.  What about you? Don’t miss your chance to rub elbows with the kings and queens of blockchain, cryptocurrency, DeFi, NFT and web3 — the current rulers and the up-and-coming contenders for the crown. Buy your pass today […]

Power up with our partners at TC Sessions: Crypto by Lauren Simonds originally published on TechCrunch

Elon Musk addresses Twitter advertisers in a meandering Q&A

November 10, 2022

New Twitter owner Elon Musk joined a Twitter Space today to address concerns from advertisers about changes at the company. The Tesla and SpaceX CEO’s nascent foray into running a social media platform has been tumultuous, from launching unfinished products, to alienating advertisers, to laying off half of its staff. Twitter’s Client Solutions Leader Robin Wheeler […]

Elon Musk addresses Twitter advertisers in a meandering Q&A by Amanda Silberling originally published on TechCrunch

Elon Musk details his vision for a Twitter payments system

November 10, 2022

Elon Musk detailed his vision for Twitter’s plan to enter the payments market during a livestreamed meeting with Twitter advertisers, hosted on Twitter Spaces on Wednesday. The new Twitter owner suggested that, in the future, users would be able to send money to others on the platform, extract their funds to authenticated bank accounts and, […]

Elon Musk details his vision for a Twitter payments system by Sarah Perez originally published on TechCrunch