December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

I played a sneak peak of ‘Pokémon Scarlet,’ the franchise’s first open world game

October 21, 2022

The ninth installment in the iconic franchise’s main series games, “Pokémon Scarlet & Violet” melds the best parts of “Pokémon Legends: Arceus” and “Pokémon Sword & Shield” to debut Pokémon’s first open world game, out November 18. I know what you’re thinking. “Legends: Arceus,” which came out earlier this year, was often described as an […]

I played a sneak peak of ‘Pokémon Scarlet,’ the franchise’s first open world game by Amanda Silberling originally published on TechCrunch

Google says India’s antitrust order ‘major setback’ for consumers and businesses, opens ‘serious security risks’

October 21, 2022

Google says the Indian competition regulator’s order is a “major setback for Indian consumers and businesses” and it is reviewing the decision to evaluate “next steps.” The Competition Commission of India fined Google $161.9 million on Thursday for anti-competitive practices related to Android mobile devices and ordered a number of redressal measures that could force […]

Google says India’s antitrust order ‘major setback’ for consumers and businesses, opens ‘serious security risks’ by Manish Singh originally published on TechCrunch

How reproductive technology is changing what it means to be a parent

October 21, 2022
This article is from The Checkup, MIT Technology Review’s weekly biotech newsletter. To receive it in your inbox every Thursday, sign up here. Hello, and welcome back to the Checkup! This week I found myself back in the classroom, sitting on a small plastic chair and carefully noting down what the teacher told me. It was…

We used to get excited about technology. What happened?

October 21, 2022
This piece is from our forthcoming mortality-themed issue, available from 26 October. If you want to read it when it comes out, you can subscribe to MIT Technology Review for as little as $80 a year. On a recent evening, I sat at home scrolling through my Twitter feed, which—since I’m a philosopher who studies AI and…

Delhivery falls to all-time low after muted growth report

October 21, 2022

Shares of Delhivery have dropped by over 32% since Thursday, tumbling below its issue price from May, after the Indian logistics firm posted muted quarterly business growth this week. Delhivery said this week that its supply chain service and truckload business volumes had shrunk in the quarter ending September. Shares of Delhivery plunged on the […]

Delhivery falls to all-time low after muted growth report by Manish Singh originally published on TechCrunch

YouTube Premium’s family plan gets a price hike in several countries

October 21, 2022

YouTube is raising prices for its Premium subscription plans across many countries including the US, the UK, Canada, and Argentina. News of the price hike emerged after several users in these regions received emails about a rise that will be effective from November 21. The video streaming service’s Premium plan for families lets up to […]

YouTube Premium’s family plan gets a price hike in several countries by Ivan Mehta originally published on TechCrunch

Uber pilots electric cab offering in India

October 21, 2022

Uber has started offering electric vehicles to customers in certain parts of the Delhi-NCR region and says it will be expanding its efforts over the coming months. The electric cabs are currently only available for pre-scheduled trips. “As the leading mobility app in India, we are committed to supporting the Indian government’s emission goals. Expect […]

Uber pilots electric cab offering in India by Jagmeet Singh originally published on TechCrunch

CCI Imposes Penalty Of INR 1337.76 Crore On Google

October 21, 2022
The regulator also issued cease and desist order against Google, asking it to refrain from unfair business practices, and directed the tech giant to modify its conduct within a defined timeline

Pillar of the community: How Talkbase plans to power user-led growth for any company

October 21, 2022

A new startup is setting out to help companies build and harness communities around their products, enabling them to side-step multiple disparate tools and manage everything in a single platform. Founded out of the Czech Republic in 2021, Talkbase launched out of stealth just a couple of weeks back, backed by $2 million in pre-seed funding […]

Pillar of the community: How Talkbase plans to power user-led growth for any company by Paul Sawers originally published on TechCrunch