December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Survey finds 67% of European women in tech feel under-paid compared to men, half experience sexism

October 20, 2022

Last month, on International Equal Pay Day, the International Labour (ILO) Organization revealed that on average, women globally are paid about 20 percent less than men. This pay gap is even bigger for Black and Hispanic women, where Black women were found to earn over 63% less than white men, and Hispanic or Latina women […]

Survey finds 67% of European women in tech feel under-paid compared to men, half experience sexism by Mike Butcher originally published on TechCrunch

Reliance launches JioBook, its maiden Android-powered laptop

October 20, 2022

Jio Platforms has quietly launched its first laptop, entering into a new product category as the Indian telecom giant aggressively expands its offerings. The laptop, called JioBook, runs JioOS, a custom Android-based OS that has been “optimized for superior performance” and local languages support. The laptop, manufactured in India, is selling at 15,799 Indian rupees, […]

Reliance launches JioBook, its maiden Android-powered laptop by Manish Singh originally published on TechCrunch

Google’s Android Go for entry-level phones is now on 250 million devices

October 20, 2022

Five years after Google released the first version of Android Go, its mobile operating system for entry-level devices, the program has now amassed over 250 million monthly active devices. That’s up from 200 million Android Go monthly active devices milestone that Google shared in December last year. To mark the occasion, the search giant has […]

Google’s Android Go for entry-level phones is now on 250 million devices by Ivan Mehta originally published on TechCrunch

General Atlantic eyes increasing stake in Amazon-backed insurtech Acko

October 20, 2022

General Atlantic is in talks to invest about $50 million in Acko, two sources familiar with the matter told TechCrunch, doubling down on its bet on the Indian insurtech at a time when most investors are treading investment opportunities carefully. The New York-headquartered growth equity investor is positioning to lead a new financing round of […]

General Atlantic eyes increasing stake in Amazon-backed insurtech Acko by Manish Singh originally published on TechCrunch

Here are the 5 finalists of Startup Battlefield at Disrupt 2022

October 20, 2022

During the last two days, 20 startups pitched their companies as part of TechCrunch’s Startup Battlefield at Disrupt 2022. These 20 companies were selected as the best of the brand-new Startup Battlefield 200 and competed for a chance to take home Battlefield Cup and $100,000. TechCrunch editors and expert judges winnowed them down to the […]

Here are the 5 finalists of Startup Battlefield at Disrupt 2022 by Matt Burns originally published on TechCrunch

At Bill Gates’s climate conference, “amazing” progress and “depressing” trends

October 19, 2022
Bill Gates, John Kerry, and US energy secretary Jennifer Granholm all struck positive notes at an energy summit in Seattle this week hosted by Gates’s climate-focused venture fund, Breakthrough Energy. With caveats. Government policy is accelerating clean energy projects. The cost of renewables continues to fall. Huge sums of private and public capital are pouring…

The Download: the aging/disease debate, and WeChat’s dark side

October 19, 2022
This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. The debate over whether aging is a disease rages on Last October, word began to spread among researchers that the World Health Organization was considering a change to its International Classification of Diseases,…

Klarna launches new creator features and shoppable video

October 19, 2022

As consumers turn to content creators to influence their online shopping habits, Klarna, the buy now, pay later platform, today launched a new Klarna Creator app for retailers and influencers to collaborate on brand campaigns and to track earnings, performance and sales. Klarna’s creator platform allows over 50,000 vetted creators to have access to leading […]

Klarna launches new creator features and shoppable video by Lauren Forristal originally published on TechCrunch