December 20, 2024

Pairing live support with accurate AI outputs

A live agent spends hours each week manually documenting routine interactions. Another combs through multiple knowledge bases to find the right solution, scrambling to piece it together while the customer waits on hold. A third types out the same response they’ve written dozens of times before. These repetitive tasks can be draining, leaving less time…

Bird exits Germany, Sweden, Norway and ‘several dozen’ US, EMEA markets

October 18, 2022

Shared micromobility company Bird is exiting several markets across the world as it struggles to build an economically viable business, according to a regulatory filing. Bird said it will “fully exit Germany, Sweden and Norway, as well as wind down operations in “several dozen additional, primarily small to mid-sized markets” across the U.S., Europe, the […]

Bird exits Germany, Sweden, Norway and ‘several dozen’ US, EMEA markets by Rebecca Bellan originally published on TechCrunch

Staax thinks peer-to-peer payments can onboard a new generation of stock investors

October 18, 2022

For better or for worse, Robinhood helped inspire a new generation of investors to enter the stock market. Now that investing is cool again, upstarts like Staax, which pitched today at TechCrunch Disrupt’s Startup Battlefield, are finding new ways to cash in on its cachet, particularly among young people. Nikki Varanasi, Staax’s founder and CEO, […]

Staax thinks peer-to-peer payments can onboard a new generation of stock investors by Anita Ramaswamy originally published on TechCrunch

Cityblock Health CEO Toyin Ajayi on how to scale human-centered care models

October 18, 2022

Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. Founder and CEO Toyin Ajayi talked at Disrupt today about the challenges of tackling the healthcare system’s inequalities, while serving patients with personalized medical care, behavioral health care and social services. “Do I believe that […]

Cityblock Health CEO Toyin Ajayi on how to scale human-centered care models by Catherine Shu originally published on TechCrunch

DigestAI’s 19-year-old founder wants to make education addictive

October 18, 2022

When Quddus Pativada was 14, he wished that he had an app that could summarize his textbooks for him. Just five years later, Pativada has been there and done that — earlier this year, he launched the AI-based app Kado, which turns photos, documents or PDFs into flash cards. Now, as the 19-year-old founder takes […]

DigestAI’s 19-year-old founder wants to make education addictive by Amanda Silberling originally published on TechCrunch

Deep Render believes AI holds the key to more efficient video compression

October 18, 2022

Chri Besenbruch, CEO of Deep Render, sees many problems with the way video compression standards are developed today. He thinks they aren’t advancing quickly enough, bemoans the fact that they’re plagued with legal uncertainty and decries their reliance on specialized hardware for acceleration. “The codec development process is broken,” Besenbruch said in an interview with […]

Deep Render believes AI holds the key to more efficient video compression by Kyle Wiggers originally published on TechCrunch

Mother Honestly’s new commerce offering aims to give employees more freedom when it comes to caregiv

October 18, 2022

Being a working parent is challenging. Being a working mother, according to many studies, is extra challenging. Many mothers have had the unfortunate experience of having to choose between their careers and children as the balancing act of both can be overwhelming. Factor in aging parents and the number of women who are caregivers for […]

Mother Honestly’s new commerce offering aims to give employees more freedom when it comes to caregiv by Mary Ann Azevedo originally published on TechCrunch

The dark side of a super app like WeChat

October 18, 2022
China Report is MIT Technology Review’s newsletter about what’s happening in China. Sign up to receive it in your inbox every Tuesday. Welcome back to China Report!  I know this is going to be a long week for all of you China watchers. New stories seem to be coming out every minute about the 20th Party Congress…

Netflix to expand into cloud gaming, opens new studio in Southern California

October 18, 2022

At TechCrunch Disrupt, Netflix VP of Gaming Mike Verdu dropped two bits of news about the streaming giant’s foray into games. Verdu said that Netflix is “seriously exploring a cloud gaming offering.” The company will also open a new gaming studio in Southern California. “It’s a value add. We’re not asking you to subscribe as […]

Netflix to expand into cloud gaming, opens new studio in Southern California by Amanda Silberling originally published on TechCrunch

Alaffia Health taps AI to detect errors in hospital bills

October 18, 2022

The multi-decade rise in healthcare costs isn’t expected to reverse course any time soon. In search of a fix, Adun Akanni and TJ Ademiluyi co-founded Alaffia Health in 2020, one of the startups participating in the TechCrunch Disrupt Battlefield 200. The healthtech company uses machine learning to try to identify fraud, waste and abuse in […]

Alaffia Health taps AI to detect errors in hospital bills by Kyle Wiggers originally published on TechCrunch